We stand by the quality of our training and are confident that you’ll be satisfied with every product that we offer. In the event that you’re not satisfied with our products, we’ll offer refunds as long as the conditions below are met.

Online Training

Refunds will be granted when requested within 15 days of your online course purchase or until you complete your course and are issued a certificate, whichever comes first. Refunds cannot be granted after 15 days.

The same conditions apply to employers who purchase training for their workers.

Downloadable Training Materials and Video Products

Refunds will be granted when requested within 15 days of purchase. Refunds cannot be granted after 15 days.