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Frequenty Asked Questions
Workplace violence and harassment refers to any act in the workplace that causes, or is likely to cause, physical or psychological harm to a worker. This includes verbal abuse, threats, bullying, sexual harassment, physical assault, or any unwelcome behavior that intimidates, humiliates, or isolates someone.
Under Canadian law, workplace violence and harassment can involve co-workers, supervisors, customers, contractors, or anyone a worker interacts with on the job. All employers are legally required to recognize these risks, implement prevention programs, and train workers on how to respond.
Yes — workplace violence and harassment training is legally required across Canada. Every jurisdiction, including federal and provincial/territorial governments, mandates that employers train workers to recognize, prevent, and respond to violence and harassment in the workplace.
This training is part of an employer’s broader duty to protect worker health and safety. Failure to provide it can lead to fines, liability, or non-compliance with OHS legislation.
The workplace violence and harassment online course at OnlineWHMIS.ca helps employers meet these legal requirements by providing clear, up-to-date training that aligns with Canadian legislation. It’s designed to be simple to assign, easy to complete, and includes a certificate of completion for proof of training.
Workplace violence and harassment training must be provided when a worker is hired, and any time there are changes to workplace policies, procedures, job roles, or risk factors. Some jurisdictions also recommend regular refresher training, typically every 1 to 3 years, to ensure workers stay informed.
As an industry best practice, it is not advisable to exceed 3 years without retaining workers.
Employers are responsible for keeping training current and relevant. If there’s a workplace incident, near miss, or updated legislation, retraining may also be required.
Yes! There are no additional charges if a course quiz needs to be retaken.
You can start your online training course immediately after signing up and making the purchase through our secure checkout form. The whole process literally takes only a few minutes.
We do not send certificates in the mail. After completing an online course, learners are given instant access to certificates in PDF format. Certificates can be instantly viewed, downloaded, and printed as required.
Yes! We want you to be completely satisfied and confident that you will be. If for some reason you’re not satisfied, full refunds will be offered for up to 15 days after your purchase or until courses are completed and certificates are issued. You can view our full refund policy in our terms and conditions.
Yes, definitely! If you’d like to purchase via PO, you can reach out to us via the following options to place the order or if you have any questions:
Email: hello@onlinewhmis.ca
Phone: (800) 608-2336
Live Chat: Click the chat bubble OR the “help” link in the top menu.
Nope. We offer an option to assign the training even if your workers do not have their email addresses.
You can assign training immediately after signing up and purchasing through our secure checkout form. The whole process takes only a few minutes.
Your workers will receive an email advising that they’ve been assigned the training, along with login credentials and a link to the site. They can start their training immediately.
Nope! Our training registrations never expire. This means you can purchase higher quantities to take advantage of the volume discounts without having to worry about losing them 🙂
Yes! We offer substantial volume discounts when purchasing multiple registrations. You can view the discount tiers at the top of this page.
Volume discounts are applied automatically when adding products to the shopping cart. This means that you can get an exact quote for what you’re purchasing by simply adding the number of registrations that you need to the shopping cart .
